This acceptable use policy sets out the terms between you and us under which you may use your hosting services. This acceptable use policy applies to email services, web hosting, business hosting, Managed WordPress hosting, VPS, dedicated server hosting and stand-alone CDN services

Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our General Terms of Use.

Rangemore Systems Limited (“we”, “us” or “our”).

Prohibited Uses
You may use your hosting services only for lawful purposes. You and each authorised user may not use your services:
In any way that breaches any applicable local, national or international law or regulation, including copyright or other intellectual property law.
In any way that is unlawful, fraudulent or otherwise dishonest, or has any unlawful or fraudulent purpose or effect.
To promote any unlawful activity.
For the purpose of harming or attempting to harm minors or any other person in any way.
For using your services in a way intended to harm our network, operations, business, equipment, websites or systems, or the reputation of our company or any other person or entity (including any denial of service and similar attacks).
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam). Maintaining an open SMTP (Simple Mail Transfer Protocol) relay is also prohibited.
To simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (phishing).
To transmit knowingly any data, send or upload any material that contains viruses or disabling code including trojan horses, worms, time-bombs, ransomware, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
To represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing.
To gain unauthorised access to or use of any computers, data, systems, accounts or networks of any person.
In any manner which may impair any other person’s use of the Services or use of any other services provided by us to any other person.
To attempt to circumvent any password or user authentication methods of any person.
In any manner inconsistent with our agreement or inconsistent with any instructions provided by us from time to time.
Our shared hosting services are intended to be used to host websites. We reserve the right to withdraw support or suspend the service where such plans are:
Used to provide hosting services to third parties (whether you charge them or not).
Used as bulk file/media sharing/streaming services. An example of this would be a collection of bulk files/media being made available to multiple visitors freely or through paid subscription. However, it is permitted to use our hosting service where each collection of data is made available to separate customers; for example a wedding photographer making particular sets of images available to their customers.
Used as storage of bulk files/mail/media for backup or archival reasons.
Used to host personal cloud hosting and office applications such as OwnCloud, NextCloud or similar.
We reserve the right to remove backup/archive files that are older than 7 days.

Communication Standards
Any data, information or communication made on or using the Services by any person must conform to appropriate and lawful standards of accuracy, decency and lawfulness, which shall be applied in our discretion, acting reasonably. In particular, you warrant and undertake that any data and each such communication shall at all times be:
Submitted lawfully and without infringement of any Intellectual Property Rights of any person;
Free of any virus (at the point of entering our systems);
Factually accurate;
Provided with all necessary consents of all relevant third parties;
Not defamatory or likely to give rise to an allegation of defamation;
Not obscene, seditious, vulgar, pornographic, sexually explicit, discriminatory, or deceptive;
Not abusive, threatening, offensive, harassing or invasive of privacy;
Not racist, sexist or xenophobic;
Not liable to offend religious sentiments or deeply held beliefs; and
Unlikely to cause offence, embarrassment or annoyance to any person.

Email Services
Where we provide you with email services as part of our services, these must only be used for transactional emails. This includes the sending of contact forms, order notifications, invoices, password resets etc.
Our service must not be used for any form of marketing communication regardless of if the customer has agreed to the communication. We can provide you with details of services which are suitable for this type of communication. 
All contact forms must be protected from spam using Captura or similar data. 
You may not use our services to clean lists to check the status of emails. 
All transactional emails must include removal instructions which must be acted on immediately if requested.
We will monitor the volume of emails, type of traffic and delivery status against you domain, We reserve the right to suspend your service if we suspect our acceptable usage policy is not being complied with.  

Restictions, Suspensions and Termination
Restrictions to your service will occur if your usage grows abnormally quickly. When creating your account, we will discuss the likely usage and allocate appropriate resources based on this. If you continue to exceed the anticipated usage, we will apply limitations or additional chages.
Suspension of your services will occur automatically in the following cases:
Payment is overdue. We accept no liability should our inability to take a payment cause an account to become overdue. Please ensure you receive a payment confirmation on the expected date.
Malware or other suspect content has been discovered in your hosting account.
Spam or fraud/phishing email has been sent from your hosting services.
You are using the service in a manner that breaches the above conditions.
We receive a complaint relating to your use of our service including email, content or any other traffic created by your site.
Notwithstanding the above, failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our services, and may result in our taking all or any of the following actions:
Issue of a warning to you.
Issue of a request to remove email or other media from your account or to upgrade to a VPS solution if your shared hosting account is determined to be over appropriate usage limits.
Immediate, temporary or permanent withdrawal of your right to use our services.
Immediate, temporary or permanent removal of any material from our services.
Legal proceedings against you which may include, but not be limited to, recovery of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
Notification of law enforcement authorities where we feel this is absolutely necessary.
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Changes to our acceptable use policy
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you.